If you have followed my articles and read my book, then you know I enjoy the old time radio shows. I appreciate the way they teach us about storytelling. Without the benefits of TV and the sense of sight, they
The Visit
In today’s world of texting, IM’ing, email, and online chat where does face to face fit. This came up as I was reviewing the top donors list with a client the other day and they looked at me and said,
Engaging Major [People] – 5 steps
In major accounts, we understood that our most successful clients were the ones that we engaged (as well as said Thank You) beyond the transaction. Here are 5 simple things I did from my time in major accounts that I believe can apply to major donors as well.
You can never say THANK YOU too often nor too late
In this age of digital communication, it is easy to think that it is more important to be quick with a response or a thank you….I would like to share a few brief stories of how handwritten notes have impacted my career.