Do the terms: Performance Report, OR Productivity Report, OR Activity Report make you cringe.

My manager had what was affectionately called a “Tickler File”. The black box held his general relationships and the red box held the “Hot” or new relationships. Each week, he went through his tickler file, and recorded notes about these relationships and would make lists of activities or things to do with these relationships (the post-it notes).

Unfortunately, I have been one of those frustrated by “leaders” who refuse to make the tough decision. I have long been an admirer of James Burke, never knowing his name. He definitely made a tough decision which changed the PR