At Disney, no matter how successful the mouse is, or how many children love the princesses, it is about their people. They do a lot to make sure they get the right people (more than I have time to discuss here), and the first thing they do is TEACH and EMPOWER them to go the extra inch.
Do the terms: Performance Report, OR Productivity Report, OR Activity Report make you cringe.
My manager had what was affectionately called a “Tickler File”. The black box held his general relationships and the red box held the “Hot” or new relationships. Each week, he went through his tickler file, and recorded notes about these relationships and would make lists of activities or things to do with these relationships (the post-it notes).
Buzz Words and Boards
The roles of Boards are ever changing. Whether they are changing from fiduciary to advisory, or just gaining new members, Board management and engagement can be a full time job in itself. Here are some best practices that make Board engagement more manageable.