A colleague of mine explained that one had to earn the right to ask personal stuff OR for the business. You earn that right by being a professional, and engaging the person on their professional level. As a fundraiser, even if you are meeting with a donor in their home, instead of asking about a kid’s soccer picture, you ask about how they achieved their current position and what made them a success.
You can never say THANK YOU too often nor too late
In this age of digital communication, it is easy to think that it is more important to be quick with a response or a thank you….I would like to share a few brief stories of how handwritten notes have impacted my career.