Don’t ask about the soccer picture, Engage professionally.

A colleague of mine explained that one had to earn the right to ask personal stuff OR for the business. You earn that right by being a professional, and engaging the person on their professional level. As a fundraiser, even if you are meeting with a donor in their home, instead of asking about a kid’s soccer picture, you ask about how they achieved their current position and what made them a success.

This glass is always empty

This glass is always empty

Before you suggest that my territory is too small for some sort of plan, answer this: are there parts of your territory that routinely require you to drive 25 minutes plus from your base of operations? It is easy to think 25 minutes, one way, as not that much area, but that is actually about an hour of “windshield time”. If you go and comeback for 2 or 3 appointments in a day, that is 2-3 hours of productivity you lost (and may be making up after hours).